1. Data Controller

Moto&Quad Torrevieja, based in Torrevieja, Spain.
Email: rental@motoquadtorrevieja.com

2. Information We Collect

• Full name, email address, phone number, address
• Driver’s license details and ID/passport information
• Booking and payment information
• IP address, browser type, and device data
• Website usage and analytics data
• GPS tracking data (vehicle location, routes, speed, behavior)

3. Purpose of Processing

• Manage bookings and rentals
• Verify identity and legal driving eligibility
• Provide customer support
• Ensure safety of customers and vehicles
• Prevent theft, fraud, or misuse
• Monitor compliance with rental terms
• Improve our services and website
• Comply with legal obligations

4. Legal Basis for Processing

In accordance with GDPR, we process your data based on:

• Contract performance
• Legal obligations
• Legitimate interests (security, fraud prevention, GPS tracking)
• Consent (where applicable)

5. GPS Tracking of Vehicles

Our vehicles may be equipped with GPS tracking systems.

Data Collected

• Real-time location
• Route history
• Speed and driving behavior

Purpose

• Vehicle and customer safety
• Theft prevention
• Emergency assistance
• Enforcement of rental terms

Access

• Moto&Quad Torrevieja staff
• Insurance companies (if required)
• Authorities when legally required

Retention

GPS data is stored only as long as necessary for security, legal compliance, and dispute resolution.

Customer Agreement

By renting a vehicle, you acknowledge and agree that GPS tracking may be active during your rental period.

6. Data Sharing

We do not sell your personal data.

We may share your data with:

• Payment service providers
• Insurance companies
• IT and hosting providers
• Authorities if legally required

7. Data Retention

Your data is retained only as long as necessary for operational, legal, and regulatory purposes.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Withdraw consent at any time

Contact: rental@motoquadtorrevieja.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including secure storage and restricted access.

10. Cookies

We use cookies to improve website functionality, analyze traffic, and enhance user experience. You can manage cookies through your browser settings.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

12. International Data Transfers

If your data is transferred outside the European Union, appropriate safeguards are applied in accordance with GDPR.

13. Updates to This Policy

We may update this Privacy Policy at any time. Updates will be published on this page with a revised date.

14. Contact

Moto&Quad Torrevieja
Torrevieja, Spain
Email: rental@motoquadtorrevieja.com